Frequently Asked Questions
Get answers to FAQs about API developer portal, sandbox usage, API products, and API testing.
How can I register on the portal?
Click on 'Get Started' and you will land on the registration page. Input your basic details and submit to get registered.
What details can I see after logging into the portal?
API specifications, sandbox testing, downloadable kits are available after logging-in.
How can I search for the relevant products?
Simply search the relevant keyword in the search bar available on the home page or the API catalogue page
Can I try the available APIs in a sandbox environment?
Yes, there is an integrated sandbox available to test the APIs.
Where can I download relevant documents?
You can find the 'Documentation' tab on the product tile under the API catalogue, from where relevant documents can be downloaded.
I have a query regarding an API. How can I get help?
You can go to our 'Support Desk' section under Support menu item and select the type of query. You can further elaborate using the text box available. Our support team will promptly get in touch with you to assist.
I have a general query. How can I get help?
You can go to our 'Support Desk' section under Support menu item and select 'General' under the query type option. You can further elaborate using the text box available. Our support team will promptly get in touch with you to assist.
Which email id should I use to register?
You are advised to register using your email address which has been created by your company under the company domain. Email Ids with generic domains like gmail, yahoo, rediff etc. will not be accepted.
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